Effective Date: July 1, 2026

Welcome to Earth & Ember. These Terms & Conditions ("Terms") govern your access to and use of our website and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Earth & Ember is an online retailer specializing in home décor, home goods, gadgets, and lifestyle products.

Business Name:
Earth & Ember

Location:
Bremerton, Washington, USA

Email:
hello@earthandembershop.com

Phone:
(248) 983-1140

2. Eligibility

By using this website, you represent that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You have the legal capacity to enter into a binding agreement.

• The information you provide is accurate and complete.

3. Products

We make every effort to accurately display our products, including descriptions, specifications, colors, and images.

However:

• Actual product colors may vary depending on your device or monitor.

• Product packaging may differ from images shown.

• Product dimensions may vary slightly.

• We cannot guarantee every product image precisely reflects the final item.

Product availability is subject to change without notice.

4. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

• Change prices at any time

• Correct pricing errors

• Cancel orders resulting from pricing inaccuracies

Applicable sales tax will be calculated during checkout where required by law.

5. Orders

Submitting an order does not guarantee acceptance.

Earth & Ember reserves the right to:

• Refuse any order

• Cancel orders suspected of fraud

• Limit purchase quantities

• Cancel duplicate or reseller orders

• Request additional verification before processing

If payment has already been processed for a canceled order, a full refund will be issued.

6. Payment

We accept secure payments through:

• PayPal

• Apple Pay

• Google Pay

• Major credit and debit cards supported through Wix Payments or authorized payment processors

Payment must be received before an order is processed.

We do not store your complete payment card information.

7. Shipping

Earth & Ember operates using a dropshipping fulfillment model.

Products are shipped directly from our trusted suppliers and manufacturing partners.

Delivery estimates provided at checkout are estimates only and are not guaranteed.

Shipping times may vary due to:

• Supplier processing times

• Carrier delays

• Weather conditions

• Customs processing (if applicable)

• Holidays

• High order volumes

Earth & Ember is not responsible for shipping delays beyond our reasonable control.

8. Order Changes and Cancellations

Orders begin processing shortly after they are placed.

Once an order has entered fulfillment, it may no longer be modified or canceled.

If you need assistance, please contact us as soon as possible, and we will make reasonable efforts to accommodate your request.

9. Returns and Refunds

Returns and refunds are governed by our separate Refund & Return Policy.

Please review that policy before making a purchase.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Branding

• Product collections

• Graphics

• Images

• Website design

• Text

• Icons

• Layout

• Digital content

is the property of Earth & Ember or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.

11. Acceptable Use

You agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to our systems

• Upload malicious software or code

• Interfere with website functionality

• Scrape or harvest website data

• Use automated systems without permission

• Misrepresent your identity

• Submit false information

Violation of these Terms may result in termination of access to the website.

12. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials

• Restricting access to your account

• All activities occurring under your account

Notify us immediately if you suspect unauthorized access.

13. Product Availability

Because we work with third-party suppliers, inventory levels may change without notice.

If an item becomes unavailable after your purchase, we may:

• Offer a comparable replacement

• Delay fulfillment until inventory is available

• Cancel the order and issue a full refund

14. Third-Party Services

Our website may integrate with third-party services including:

• Wix

• PayPal

• Apple Pay

• Google Pay

• Shipping carriers

• Marketing platforms

• Analytics providers

These services operate under their own terms and privacy policies.

Earth & Ember is not responsible for the content or practices of third-party services.

15. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Earth & Ember disclaims all warranties, whether express or implied, including warranties of:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Continuous website availability

• Error-free operation

We do not guarantee that the website will always be uninterrupted or free from errors.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Earth & Ember shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website

• Product purchases

• Delayed shipments

• Website interruptions

• Loss of profits

• Loss of data

Our total liability shall not exceed the amount paid by the customer for the applicable order.

Some states do not allow certain limitations of liability. In those states, applicable limitations will apply only to the extent permitted by law.

17. Indemnification

You agree to indemnify and hold harmless Earth & Ember, its owners, employees, affiliates, suppliers, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of the website

• Your violation of these Terms

• Your violation of applicable laws

• Your infringement of another person's rights

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the state or federal courts located in Washington State, and you consent to the jurisdiction of those courts.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Changes to These Terms

Earth & Ember reserves the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website unless otherwise stated.

Your continued use of the website constitutes acceptance of the revised Terms.

21. Contact Information

If you have questions regarding these Terms & Conditions, please contact us.

Earth & Ember

Bremerton, Washington, USA

Email: hello@earthandembershop.com

Phone: (248) 983-1140

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